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FAQs

Questions about Climair

How far away can Climair be from my AC unit?

What is the maximum distance between Climair and SuperHub?

Does Climair need to be plugged in?

Do I need help to install Climair at my home?

Can you control the temperature directly from Climair?

Will Climair work with my AC unit?

Is there a video to show installation?

Questions about the SuperHub

Is the SuperHub battery powered?

Do I need Wi-Fi in my home?

Do I really need a SuperHub?

Questions about the App

Does it work on my phone?

Where can I download the app?

Which languages do you support in the app?

Can I control all the functions that my AC has within the app (Fan Speed, heating/cooling...)

Is the app free?

Smart Home Integration

How does the integration in other smart home systems look like?

Set-up

Can I download a manual to help setup my system?

Delivery

How long does delivery take?

Returns Policy

Can I return my Novo system?

Question not answered?

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